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Shipping Fees and Policy

Gift Baskets Promptly Delivered

Hand-Delivery Available for Vancouver, Suburbs and Fraser Valley

Our office makes every attempt to accommodate your requests for specific delivery dates, and the sooner you place your order, the sooner we can deliver.  

Orders received after 12:00 p.m. PST will be shipped the next business day. 

However, please inquire for urgent deliveries, we might be able to accommodate your request based on the location of your recipient & time of your inquiry.

Generally, you may expect your gift order to be shipped within 24 hours of receipt of your order during non-peak seasons. During peak periods such as Valentine's Day, Easter, Mother's Day, Father's Day, Christmas etc. please allow 1-2 additional business days for processing and preparation of your gift order(s). 

For gift orders of a time-sensitive nature such as birthdays, anniversaries, weddings, funerals or special occasions we highly recommend placing the order early and choosing the hand-delivery priorities.

 As you may know, Vancouver has the highest prices at the pump in Canada!

We are working hard to find you the best combination of delivery options and pricing, offering primarily hand-delivery options, combined with FedEx and Canada Post courier delivery. 

For a smooth delivery here are a few ideas to consider:

For the residential deliveries, kindly provide as many details as possible - is there a concierge on site? what is the buzzer number?  a cell number can be instrumental to contact your recipient and agree on the estimated time of delivery so please leave us the phone number of your recipient (specify if you do not want us to contact the recipient - but this option would not work for residential addresses, where we need to contact them in advance).

Finally for the university and hospital deliveries: we generally hand-deliver, as not all universities & hospitals have concierge services and we need to locate the ward or the building where your recipient is residing.  Therefore the price is a bit higher, but we ensured safe and diligent delivery of countless gifts to UBC (University of British Columbia), SFU (Simon Fraser University), or BC Children Hospital Foundation, BC Children Hospital, St. Paul Hospital, Vancouver General Hospital, Burnaby Hospital, Eagle Ridge Hospital Port Moody and Ridge Meadows Hospital Maple Ridge.

 

Examples of Delivery Times and Fees for Vancouver and Lower Mainland:

Type of Delivery

 

Business Days:

Monday-Friday

Price (CAD)
Standard 2 Day $13
Express 1 Day $16
Urgent Same Day * $29
Weekend| Holidays Sat, Sun** $24
Hospital/University 1 Day $19

 

*) Same Day Delivery is offered Monday-Saturday,  provided that the order is placed before 11:00 a.m. PST.

**) Sunday and during Public Holidays the office is closed. Orders placed during Monday-Saturday for delivery on Sunday or Public Holidays will be delivered.

Examples of Delivery Times Vancouver Island and rest of British Columbia:

(calculated with Canada Post Rates at the checkout)

Term of Delivery

 

Business Days:

Monday-Friday

Price (CAD)
Vancouver Island 2 or more days Est. $18
Rest of BC 3 or more days Est. $21
Same Day/Weekend Delivery Not Available -

 

Rest of Canada:

Delivery time and cost varies depending on the weight/size of the package and the destination, and it will be calculated at checkout with the standard Canada Post Rates.


Fragile and perishable items as baked goods and flowers are delivered only in Vancouver and Lower Mainland, as they cannot be shipped by courier to the Vancouver Island, rest of BC and Canada.


If the recipient is not available to receive the delivery, our courier will leave a call tag advising that an attempt was made. The driver may also release the gift in a safe drop area if he deems the area safe such as a backyard or doorway if accessible.

If the area is not deemed safe, then the carrier will make two more delivery attempts. If unsuccessful at this point, the gift parcel will be returned to our facility and additional return shipping fees will apply.


We update periodically the status of your shipped orders, so please check the status of your order online or email us at sales@basketrevolution.com for any updates on the deliveries.

For bulk orders and more gifts delivered at the same address please inquire about our special pricing.

 

URGENT DELIVERIES:

If you need same day delivery, this is possible only in the Vancouver area and only for business addresses, and the order must be placed before 11:00 a.m., Monday to Saturday.

 

WEEKEND AND PUBLIC HOLIDAY DELIVERIES:

If your recipient is located within our personal delivery area of Vancouver and Lower Mainland, we can arrange a Saturday or Sunday delivery, please choose the Weekend delivery option from the drop-down menu. For Sunday deliveries - the office is closed but pre-booked deliveries are taking place.

 

ALCOHOL GIFT BASKETS DELIVERIES:

As per the BC Liquor Control and Licensing Act, Basket Revolution Gifts may offer customers the option to add liquor to their gift baskets, hampers and boxes.  By placing your request for liquor to be added to your gift order, you certify under penalty of law that you and the intended recipients are at least 19 years old. 
When proof of age is required, the customer must show two pieces of identification at the time of delivery. One of those pieces must be a government-issued identification card such as a driver's license with photo, name and birth date. The other piece must contain the person's name along with a signature or picture.
As the company is not permitted to store any alcohol on the premises, the company will purchase liquor on your behalf. Liquor prices will be charged at liquor store pricing plus a $5 pick up fee.

 

CONTACT:

For any Questions regarding our shipping and handling terms, do not hesitate to call the office for any further information at 604 514 8315 or email sales@basketrevolution.com.