Our office makes every attempt to accommodate your requests for specific delivery dates, which you need to insert in your preferred delivery date.
The sooner you place your order, the sooner we can deliver. Orders received after 11:00 a.m. PST will be shipped the next business day.
Generally, you may expect your gift order to be shipped within 24-48 hours of receipt of your order during non-peak seasons. During peak periods such as Valentine's Day, Easter, Mother's Day, Father's Day, Christmas etc. please allow 1-2 additional business days for processing and preparation of your gift order(s).
For gift orders of a time-sensitive nature such as birthdays, anniversaries, weddings, funerals or special occasions we highly recommend upgrading to Express or Urgent Delivery Terms.
As you may know, Vancouver has the highest prices at the pump in Canada! However, we subsidize the Vancouver delivery fees on your behalf so that you can SAVE on the gas fees:
Delivery Times and Fees for Vancouver and Lower Mainland:
|Term of Delivery
|Standard||3 or more||13.99|
|Weekend| Holidays||Sat, Sun**||29.99|
*) Provided that the order is placed before 11:00 AM PST, Monday to Friday. Service not available during busy Christmas season.
**) Sunday the office is closed, but orders placed during Monday-Saturday will be delivered.
Vancouver Island and rest of British Columbia:
|Term of Delivery
|Vancouver Island||2 or more days||18.99|
|Rest of BC||3 or more days||24.99|
|Same Day/Weekend Delivery||Not Available||-|
Rest of Canada:
Delivery time and cost varies depending on the weight/size of the package and the destination, and it will be calculated at checkout with the standard Canada Post Rates.
Fragile and perishable items as baked goods and flowers are delivered only in Vancouver and Lower Mainland, as they cannot be shipped by courier to the Vancouver Island, rest of BC and Canada.
If the recipient is not available to receive the delivery, our courier will leave a call tag advising that an attempt was made. The driver may also release the gift in a safe drop area if he deems the area safe such as a backyard or doorway if accessible.
If the area is not deemed safe, then the carrier will make two more delivery attempts. If unsuccessful at this point, the gift parcel will be returned to our facility and additional return shipping fees will apply.
We update periodically the status of your shipped orders, so please check the status of your order online or email us at firstname.lastname@example.org for any updates on the deliveries.
If you need same day delivery, this is possible only in the Vancouver area, and the order must be placed before 11:00 a.m., Monday to Friday.
WEEKEND AND PUBLIC HOLIDAY DELIVERIES
If your recipient is located within our personal delivery area of Vancouver and Lower Mainland, we can arrange a Saturday or Sunday delivery, please choose the Weekend delivery option from the drop-down menu. For Sunday deliveries - the office is closed but pre-booked deliveries are taking place.
Do not hesitate to call the office for any further information at 604 514 8315 or email email@example.com.