(604) 514 - 8315; (866) 225 - 8024 sales@basketrevolution.com
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Shipping Policy

SHIPPING

Our office makes every attempt to accommodate your requests for specific delivery dates, which you need to insert in your preferred delivery date.

Delivery Times for Vancouver and Lower Mainland:

 

Term of Delivery  Business Days Price (CAD)
Standard 2 9.99
Express 1 13.99
Urgent Same Day 24.99
Weekend| Holidays Sat, Sun 24.99

 

For the rest of BC, please add another one or two business days and note that deliveries are done by courier, either Fedex or Canada Post, therefore same day or weekend deliveries are not possible.

Also, fragile and perishable items as baked goods and flowers are not shipped by courier, so not outside of Vancover area.

The sooner you place your order, the sooner we can deliver.  Orders received after 11:00 a.m. PST, will be shipped the next business day. 


Generally, you may expect your gift order to be delivered within 24-48 hours of receipt of your order during non-peak seasons. During peak periods such as Valentine's Day, Easter, Mother's Day, Father's Day, Christmas etc. please allow 1-2 additional business days for processing and preparation of your gift order(s).

For gift orders of a time-sensitive nature such as birthdays, anniversaries, weddings, funerals or special occasions we highly recommend upgrading to Express or Urgent Delivery Terms. 

If the recipient is not available to receive the delivery, our carrier will leave a call tag advising that an attempt was made. The driver may also release the gift in a safe drop area if he deems the area safe such as a backyard or doorway if accessible.

If the area is not deemed safe, then the carrier will make two more delivery attempts. If unsuccessful at this point, the gift parcel will be returned to our facility and additional return shipping fees will apply.


We update periodically the status of your shipped orders, so please check online or email us at sales@basketrevolution.com for any updates on the deliveries.

URGENT DELIVERIES

If you need same day delivery, this is possible only in Vancouver area, and the order must be placed before 11:00 a.m. 

WEEKEND AND HOLIDAY DELIVERIES

If your recipient is located within our personal delivery area of Vancouver and Lower Mainland, we can arrange a Saturday or Sunday delivery, please choose Weekend delivery option from the drop down menu.

Do not hesitate to call, email or pm the office for any further information at 604 514 8315 or sales@basketrevolution.com.